Warranty

Every Heritage Structures building comes with our 10-year limited craftsmanship warranty, and the materials we use carry their manufacturers’ own warranties.

Our workmanship warranty

A 10-year limited craftsmanship warranty covers the structural framing, floor joists, roof trusses and assembly against defects under normal use.

Manufacturer material warranties

• Siding (LP SmartSide): covered by the manufacturer’s 50-year limited warranty against fungal decay and termites.
• Roofing (architectural shingles or metal): covered by the manufacturer’s 30-year or lifetime limited warranty against structural rust-through and manufacturing defects.
• Pressure-treated skids and runners: lifetime warranty against fungal decay and subterranean termites.

Conditions

• Foundation: the warranty is valid only if the building is installed on a flat, properly prepared foundation: a concrete pad, packed gravel, or leveled patio blocks. Settlement or warping caused by an inadequate base is not covered.
• Relocation: moving or relocating the building after the initial delivery, by anyone other than an authorized Heritage Structures crew, automatically voids the warranty.
• Alterations: unapproved structural modifications, including cutting into load-bearing walls or framing without authorization, void the framing coverage.

What is not covered

• Standard wear and tear
• Cosmetic natural wood variations
• Water leakage beneath unsealed base rails on non-certified pads
• Damage caused by storms, severe weather or improper site drainage

Questions about your warranty

If you think something is covered, get in touch by phone, WhatsApp or email, and send photos of the problem if you can. For help preparing the ground before delivery, see Delivery & Site Prep.